Frequently Asked Questions
| Flats on San Felipe offers a variety of apartment homes in Austin, TX, including one- and two-bedroom layouts with functional designs to fit your lifestyle. |
| Select apartment homes feature private yards, offering additional outdoor space for residents to enjoy. |
| Tour the community in person or explore virtually, with flexible options designed to fit your schedule. |
| Apply online through the property website or visit the leasing office in Austin, TX for assistance. |
| Applicants must provide a valid photo ID and income verification during the application process. |
| Applicants must earn at least 2.5 times the monthly rent before taxes to qualify. |
| Applicants must earn at least 2.5 times the monthly rent before taxes to qualify. |
| Subleasing is not permitted at Flats on San Felipe. |
| Renter’s insurance is required, and residents may choose any provider that meets the community’s liability coverage requirements. |
| Lease renewal offers are sent approximately 65 days before expiration and can be completed online or in person. |
| Flats on San Felipe offers bonded housing options for qualified applicants who meet income restrictions. |
| There is a $60 application fee per applicant and a $175 administrative fee. |
| Move-in services are not currently offered through the community. |
| An early termination addendum may be available if you need to end your lease early. |
| A 60-day written notice is required prior to the end of your lease term. |
| The onsite team will provide move-out instructions and collect your forwarding address to complete the process. |
| Security deposit refunds are typically processed within 3 to 4 weeks after move-out. |
| Security deposits vary based on approval and are due prior to move-in, with deposit alternative options available. |
| Utilities are not included in the monthly rent. |
| Residents may choose their preferred internet provider, as the community is open-source. |
| Rent can be paid online through the resident portal or Bilt Rewards app, or in person with certified funds or check. |
| A $15 monthly package locker fee applies for package delivery services. |
| Parking is available, with optional reserved carports offered for $35 per month. |
| Guests must park in designated visitor areas and be accompanied by a resident when using community amenities. |
| EV charging stations are not currently available at the community. |
| Flats on San Felipe is a pet-friendly apartment community in Austin, TX, welcoming both cats and dogs. |
| A one-time pet fee of $350 per pet applies, with a maximum of two pets allowed. |
| Breed restrictions apply, and aggressive breeds are not permitted. |
| Residents have access to a centrally located on-site dog park. |
| Community amenities include a 24-hour fitness center, swimming pool, pickleball courts, and a resident laundry facility. |
| A shared laundry facility is available near the clubhouse and pool area. |
| Bike storage is not currently available at the community. |
| Apartment homes are equipped with high-speed internet access. |
| Packages are delivered to secure lockers or directly to your apartment home. |
| Virtual tours are available for select floor plans on the property website. |
| Furnished apartments are not currently offered. |
| Flats on San Felipe is located in Austin, TX with convenient access to Highway 183 and approximately 15 miles from Downtown Austin. |
| Residents enjoy easy access to nearby shopping, grocery stores, dining, and entertainment options. |
| The community is served by Austin Independent School District, with zoning subject to change. |
| Residents can enjoy monthly community events designed to foster connection and engagement. |
| Quiet hours are observed daily from 10:00 PM to 6:00 AM. |
| Noise concerns can be reported to the onsite team during business hours or to security after hours. |
| Smoking is not permitted inside apartment homes. |
| Submit maintenance requests easily through the resident portal. |
| Maintenance requests are typically completed within 24 to 48 hours, depending on urgency. |
| Community amenities include a 24-hour fitness center, swimming pool, pickleball courts, and resident laundry facilities. |
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